Gaming is meant to be fun. At 8k8 com, we are committed to making sure every Filipino player has the tools, information, and support they need to keep it that way. Know your limits, play within them, and enjoy the experience responsibly.
At 8k8 com, responsible gaming is not just a policy — it is a core part of how we operate for every Filipino player on our platform.
You can set daily, weekly, or monthly deposit limits directly from your account settings at any time. These limits help you stay within a budget that works for your lifestyle and financial situation. Once a limit is set, it takes effect immediately and cannot be increased without a mandatory cooling-off period. This gives you real, practical control over how much you spend on the platform. We encourage every player to set a limit before they start playing, not after.
Sometimes the best move is to step away for a while. Our Take a Break feature lets you pause your account for a set period — from 24 hours up to several weeks — without permanently closing it. During a break, you will not be able to log in, place bets, or receive promotional messages. This is a quick, no-questions-asked option available directly from your account dashboard. Taking regular breaks is one of the healthiest habits a player can build.
If you feel that gaming is becoming a problem, self-exclusion is a stronger option that blocks access to your account for an extended period. You can request self-exclusion for a minimum of six months or on a permanent basis. During self-exclusion, your account is fully suspended and you will be removed from all marketing communications. We take self-exclusion requests seriously and process them promptly. If you need this option, please contact our support team right away.
Losing track of time is easy when you are enjoying a game. Our session time reminders send you a notification after a set period of continuous play, prompting you to review how long you have been active. You can customise the reminder interval to suit your preferences — every 30 minutes, every hour, or longer. These gentle nudges are designed to keep you aware without interrupting your experience unnecessarily. Awareness is the first step toward healthy gaming habits.
8k8 com strictly enforces a minimum age of 21 years for all players in the Philippines, in line with local gaming regulations. Every new account goes through an identity verification process before full access is granted. We use document checks and other verification methods to confirm that no underage individual can access real-money gaming features. If we suspect an account belongs to a minor, it is suspended immediately pending investigation. Protecting young people is a responsibility we take without compromise.
If you or someone you know is struggling with problem gambling, help is available. Our support team can point you toward professional counselling resources and helplines available in the Philippines. We partner with recognised organisations that specialise in gambling-related support and mental health assistance. Reaching out is a sign of strength, not weakness, and we will always treat your situation with full confidentiality and respect. You are never alone in dealing with these challenges.
Problem gambling can affect anyone. Recognising the early signs is the most important step toward getting back in control.
Our support team is available around the clock to assist Filipino players with responsible gaming tools, account limits, or any concerns about your gaming behaviour. You can also visit our FAQ for quick answers, or register to access your full suite of player protection settings.